Privacy policy

TheWeddingPinters.com is committed to respecting your privacy. This privacy policy sets out how we collect, use, process, store, share and disclose your Personal Information on our Website (“Privacy Policy”). You can view our terms and conditions on our website and contact us at https://theweddingpainters.com/contact/.

We are committed to protecting your privacy and respecting and upholding your rights. We ensure that we will take all necessary and reasonable steps to comply with the relevant Privacy Laws and to deal with inquiries or complaints from individuals about compliance with the relevant Privacy Laws.

By accessing and using our Website, products and services, you freely and expressly consent to the collection, use, processing, storage and disclosure of Personal Information by us as set out in this Privacy Policy.

Your Information

We will collect Personal Information only by lawful and fair means and not in an unreasonably intrusive way. Generally, we will collect Personal Information directly from you only to the extent necessary to provide our services requested or ordered by you and to carry out our administrative functions, or as required by a relevant Privacy Law.

We will not collect sensitive personal information (as defined under the relevant Privacy Laws) from you. We ask that you do not send us, or do not disclose, any sensitive, personally identifiable information (such as information related to racial or ethnic origin, religion or other beliefs, health, criminal background or trade union membership) on or through our Website or otherwise. If, contrary to this request, you do provide any sensitive personal information, in doing so you consent to us collecting and handling that information in accordance with this Privacy Policy.

We may also collect Personal Information from you when you fill in an application form, communicate with us, visit our Website, provide us with feedback, complete online surveys or participate in competitions. We may collect Personal Information about you that you have provided to our business partners or from third parties in respect of which you have given the third-party permission to share with us.

When you register for an account, complete a form, subscribe to a newsletter, participate in competitions, or provide us with your email address or phone number such as for a payment, you receive notice of and agree to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails through the opt-out link included in such emails. Please note that some changes to your account settings may take a few days to take effect.

If you use a pseudonym when dealing with us, or you do not provide identifiable information to us, we may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our Website, do not sign in to it or provide any information that might identify you.

We require individuals to provide accurate, up-to-date and complete Personal Information at the time it is collected.

Information We May Collect About You

Personal information is any information relating to an identified or identifiable natural person (“Personal Information”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Stripe is an online payment system that is used to process payments on our Website. We process transfers using bank transfer and Stripe. Personal Information will be collected from you for the purpose of processing such payments.

The Personal Information we may collect from you includes the following:

Your name;
Your email address;
Your address;
Your telephone number;
Your device ID, device type, geolocation information, computer and connection information, statistics on page views, traffic to and from our Website, add data, IP address and standard web log information;
Information collected through any online payment system that is used to process payments on our Website, including but not limited to bank account details or credit or debit card information and information collected through Stripe;
Any other personal information that may be required to facilitate your dealings with us; and/or
Information you voluntarily give us when you communicate with us in any way.

What Is Our Legal Basis?

Under the GDPR, we must have a legal basis to process Personal Information collected from individuals residing in the European Union. We rely on several legal bases to process your Personal Information, including:

Where it is necessary to provide you with access to, and use of, products, services and websites;
for our legitimate interests to provide, operate and improve our products, services or Website;
where you have freely and expressly consented to the processing of your Personal Information by us, which you may withdraw at any time; or
where we are under a legal obligation to process your Personal Information.

How Your Information Is Used

We use, process and disclose your Personal Information for the purposes for which the information is collected, or for a directly related purpose, including (but not limited to):

Providing our Website, products and services to you;
Providing Personal Information including your full name, telephone number, date of birth, postal and email address details, personal sizes, payment details and product preferences to the retailer of any product or service displayed on our Website including Users and Artists (“Retailers” or “Retailer”) to process the required payment and enable them to provide and deliver products to you.
Administering, protecting, improving or optimising our Website, products and services (including performing data analytics, conducting research and for advertising and marketing purposes);
Creating industry reports from de-identified data;
Verifying your age;
Billing you via Stripe on behalf of a Retailer for purchasing their products or services;
Informing you about our Website, draws, competitions, products, services, rewards, surveys, contests, other promotional activities or events sponsored or managed by us, the Retailers or our business partners;
Responding to any inquiries or comments that you submit to us;
Verifying your identity;
Any other purpose you have consented to; and
Any use which is required or authorised by a relevant Privacy Law.

Where we:

Have your express consent (which you may withdraw at any time by contacting us in writing at https://theweddingpainters.com/contact/
Have a legal basis; or
Are otherwise permitted by a relevant Privacy Law,

We may use and process your Personal Information to send you information about products and services that we believe are suited to you and your interests or to invite you to attend special events.

Disclosure Of Personal Information

We may disclose your Personal Information to:

The specific Retailer who is selling the products you have enquired about through our Website;
Third parties we ordinarily engage from time to time to perform functions on our behalf for the above purposes;
Any person or entity to whom you have expressly consented to us disclosing your Personal Information;
Our external business advisors, auditors, lawyers, insurers and financiers;
Our payment processing service providers, including Stripe; and
Any person or entity to whom we are required or authorised to disclose your Personal Information in accordance with the relevant Privacy Laws.

If we no longer need your Personal Information for any of the purposes set out in this Privacy Policy, or as otherwise required by the relevant Privacy Laws, we will take such steps as are reasonable in the circumstances to destroy your Personal Information or to de-identify it.

Direct Marketing

Where we:

Have your express consent (which you may withdraw at any time by contacting us in writing at https://theweddingpainters.com/contact/
Have a legal basis; or
Are otherwise permitted by a relevant Privacy Law,

We may use and process your Personal Information to send you information about products and services that we believe are suited to you and your interests or to invite you to attend special events.

At any time, you may opt out of receiving direct marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your Personal Information as detailed above will continue. You can opt out by following the unsubscribe instructions in the relevant marketing communication, or by contacting us in writing at https://theweddingpainters.com/contact/

Cookies

We use cookies, web beacons and similar technologies (collectively “Cookies”) on our Website. By accessing or using our Website, you agree that we can store and access Cookies in accordance with this Privacy Policy.

Cookies are small files that can be stored on and accessed from a user’s device when the user accesses a website. They enable authorised web servers to recognise you across different websites, services, devices and browsing sessions.

We may use Cookies to enable users to access and use our Website and services, including to:

Identify users of our Website and services;
Process user requests;
Improve user experience;
Remember user preferences on our Website;
Monitor the use of our Website and for analysis of our user base;
Facilitate communication with users;
Control access to certain content on our Website; and
Protect our Website.

The data collected through Cookies will not be kept for longer than is necessary to fulfil the purposes mentioned above.

We will handle any Personal Information collected by Cookies in the same way that we handle all other Personal Information.

You can delete and refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.

Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to our Website.

The Wedding Painters Website

When transmitting Personal Information from your computer to our Website, you must keep in mind that the transmission of information over the internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, we will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of such information.

Your reviews, comments and any other information you make available in public areas of our Website likely will be seen by people and organisations not related to or controlled by us.

Our Website, and partner services that we employ, may use Cookies or other similar tracking technologies that help us track your Website usage and remember your preferences and activities. These Cookies serve an important function as it allows us to improve our services by delivering us valuable data on, for example, demographics, count of visitors to our Website and places within the Website that are popular. Most web browsers tend to accept these Cookies by default, but if you would prefer not to be tracked by these Cookies you can switch them off via your browser settings or using the prompt on our Website. If you choose to remove the tracking function of these cookies it will affect certain features and services on our Website.

Data Storage

We may hold your Personal Information in either electronic or hard copy. We take reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. We also use a number of physical, administrative, personnel and technical measures to protect your Personal Information. For example, user authentication is carried out through our systems and through third-party login authentication methods.

However, we cannot guarantee the security of any Personal Information transmitted over the internet, and therefore you agree to disclose information and Personal Information to us at your own risk. We will not be liable for any unauthorised access, modification or disclosure, or misuse of your Personal Information.

We may disclose your Personal Information to third party recipients such as our payment processing provider Stripe, as well as Retailers located in or outside the United Kingdom (if applicable) in order to provide our services to you and enable the Retailer to deliver products to you.

The laws of other countries, where Recipients may be located from time to time, may not be recognised by the UK as providing an adequate level of protection to your Personal Information.

When entering into a transaction with us, you expressly and freely consent to your Personal Information being disclosed or transferred to such Recipients. We will take steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. We use reasonable endeavours to ensure that each Recipient receiving your Personal Information is bound by the relevant Privacy Laws (including the standard contractual clauses approved by the UK).

Access To Information

Under the GDPR, an individual residing in the UK has enhanced privacy rights. If you are such an individual, you have the right to:

Require us to correct any Personal Information held about you that is inaccurate or incomplete;
Require the deletion of Personal Information concerning you in certain situations;
Data portability for Personal Information you provide to us;
Object or withdraw your consent at any time to the processing of your Personal Information;
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you; or
Otherwise restrict our processing of your Personal Information in certain circumstances.

Subject to some exceptions provided by the relevant Privacy Laws, you may request access to your Personal Information in our customer account database, or seek correction of it, by contacting us at https://theweddingpainters.com/contact/. For more information, see section below. Should we decline you access to your Personal Information, we will provide a written explanation setting out our reasons for doing so.

We may charge a reasonable fee that is not excessive to cover the charges of retrieving your Personal Information from our customer account database. We will not charge you for making the request.

If you believe that we hold Personal Information about you that is not accurate, complete or up-to-date then you may request that your Personal Information be amended. We will respond to your request to correct your Personal Information within a reasonable timeframe, and you will not be charged a fee for correcting your Personal Information.

Third Party Sites

Our Website may contain links to other third party websites including social media networks. This Privacy Policy applies solely to information collected by us on our Website.

Contact Information

If you require further information regarding our Privacy Policy or wish to make a privacy complaint, please contact us in writing at https://theweddingpainters.com/contact/.

Notices And Revisions

We reserve the right to modify this Privacy Policy in whole or in part from time to time without notice. Non-material changes and clarifications will take immediate effect, and material changes will take effect 30 days after the posting of the amended Privacy Policy on our Website.

Enforcement

We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personally identifiable information that cannot be resolved between us and the individual.