Payment Assurance

Why Should You Pay Through TheWeddingPainters.com

While it might be tempting to cut costs by making payments outside our platform, this practice comes with significant risks and drawbacks.

  1. Security and Fraud Protection:

TheWeddingPainters.com incorporates thorough security measures to protect both our service providers (the artists) and our consumers (the couples booking the artist). Our service provider, Stripe, also has its own encryption technologies which safeguard sensitive financial information, reducing the risk of data breaches and identity theft. Paying outside the platform might expose you to unsecure payment methods, leaving you vulnerable to which we are unable to provide any resolutions.

  1. Dispute Resolution:

TheWeddingPainters.com provides a structured and supported method for resolving disputes that may arise during or after a transaction. When payments are made within the platform, there’s a clear record of the transaction and the terms agreed upon. This information can be crucial in case of misunderstandings or disagreements. Paying outside the platform diminishes your ability to access these dispute resolution mechanisms, potentially leaving you with little recourse if something goes wrong.

  1. Quality Assurance:

TheWeddingPainters.com enforces strict quality standards that all users must adhere to. When transactions occur within the platform, service providers (artists) are more likely to uphold these standards to maintain their positive reputation and receive positive reviews. Paying outside the platform reduces the service provider’s accountability, and you may have less leverage to ensure the quality of the service delivered.

  1. Lack of Payment Protection:

TheWeddingPainters.com secure payments by holding them until the service has been satisfactorily completed. This protects both parties and ensures that the terms of the agreement are met before funds are released. If you pay outside the platform, you lose this protection benefit, putting you at a greater risk of not receiving the service you paid for.

  1. Terms and Conditions:

TheWeddingPainters.com have clear terms and conditions that users must adhere to. These terms cover everything from payment procedures to delivery timelines. By creating an account on our platform you automatically agree to these T&Cs. Engaging in transactions outside the platform is against our T&Cs which will result in your account being terminated and could expose you to potential legal issues.

  1. Platform Support:

TheWeddingPainters.com payment system allows you to leverage the support services provided by us. If you encounter any issues related to the transaction, payment, or service quality, you can rely on our customer support to assist you. Paying outside the platform could leave you without this crucial support system.

Conclusion:

While it might seem convenient to bypass the established service platform and pay directly, doing so comes with substantial risks that can outweigh any potential benefits. Security, dispute resolution, quality assurance, and the overall convenience provided by TheWeddingPainters.com should not be underestimated. By staying within the confines of TheWeddingPainters.com payment system, you’re not only protecting yourself but also contributing to the integrity and credibility of our platform itself.

What To Do If Someone Requests a Payment Outside The Platform

If someone requests a payment outside the platform (for any reason other than that stated in section 4 below) decline the offer and contact us immediately via email.

Report a Artist

How Our Payment System Works

Having a trusted payment system is crucial for customer security, integrity and data protection. Our payment system provides this and is a direct relationship between artist and client (couples). The payment structure is outlined below:

  • Each artist creates a listing to display their service to potential clients.
  • Clients search through each artist and choose one that best suits their needs.
  • The client then requests confirmation (if required by artists) for their chosen date by using the calendar section within an artists listing.
  • The artist then confirms the request and the client is taken to the payment page.
  • Once the client creates an account, agrees to our T&Cs and any additional T&Cs created by the artist the payment goes through to our payment provider; Stripe.
  • Stripe handles the security and data handling regarding any payments directed through TheWeddingPainters.com.
  • Once the payment has been accepted it is then held by TheWeddingPainters.com until two days after the agreed wedding date.
  • Two days after the wedding date the funds are released to the artists for withdrawal.
  • Any disputes must be made within these two days to recover any funds.